Support
Need help? Find answers below or reach out to us directly.
📔 Folio FAQ
Is my journal private?
Yes. Folio stores your notebook locally by default. If you enable backup, Folio copies it only to the personal Google Drive or iCloud account you choose, never to Folio or PurposeLab servers or unrelated third parties. Export and sharing also happen only when you choose a destination. If other people use your phone, it is worth reading what actually happens when someone opens your journal and what to do about it.
Can I lock the app?
Yes. Folio includes an app lock feature using your device's biometric authentication (fingerprint or face unlock) or PIN. Enable it in Settings.
Can I export or backup my journal?
Yes. Export creates a file and lets you choose where it goes. Optional backup copies the complete notebook only to the personal Google Drive or iCloud account you choose. Neither path sends notebook content to Folio or PurposeLab servers.
What happens if I uninstall the app?
Uninstalling deletes the notebook stored on this phone. A backup you placed in your personal Google Drive or iCloud account remains there and can be restored after reinstalling. Without a backup, the local notebook cannot be recovered.
Is Folio really free?
Yes. The core stays free forever: journal entries, mood, habits, and monthly reflections. Folio Plus is optional and adds extra themes, fonts, and widgets. You can take it monthly or pay once for lifetime, and you are never blocked from writing.
💧 WaterWise FAQ
Does WaterWise have ads?
No. WaterWise is completely ad-free. You'll never see ads on the logging screen, in notifications, or anywhere in the app.
How do reminders work?
You can set custom reminders throughout the day. WaterWise respects Do Not Disturb mode and works with battery optimization on all Android phones.
Does it work offline?
Yes. WaterWise works completely offline. All your data is stored locally on your device. No internet connection is required.
Can I customize my daily goal?
Yes. You can set your target water intake based on your body weight, activity level, and preferences. The app also supports custom cup sizes.
Is there a subscription?
No. WaterWise is free and there is nothing to buy inside it. If we ever add extras, it will be a small one-time purchase rather than a subscription.
❤️🩹 BP Log FAQ
Does BP Log measure my blood pressure?
No. BP Log is a companion app for your home blood pressure monitor (cuff device). You take a reading with your monitor and enter the numbers into the app. BP Log does not use your phone's sensors to measure blood pressure.
Is my data stored online?
No. Your BP Log readings stay on your phone. BP Log has no servers, no account and no cloud storage; readings are stored locally in a database on your device.
Can I export my readings?
Yes. You can generate a PDF or CSV report from the app and share it via email, WhatsApp, or any other app. This is useful for sharing with your doctor. If you would rather keep a copy on paper as well, there is a free log sheet you can print.
What are the blood pressure categories?
BP Log uses the American Heart Association (AHA) 2017 guidelines: Normal (below 120/80), Elevated (120-129 / below 80), Stage 1 (130-139 / 80-89), Stage 2 (140+ / 90+), and Crisis (above 180/120).
What if I uninstall the app?
Your data will be lost. Since everything is stored locally, uninstalling the app deletes your readings. We recommend exporting a PDF or CSV backup regularly.
🌙 Hushly FAQ
Does Hushly work offline?
Yes. All sounds are included in the app. No internet connection is needed to play them.
Will Hushly drain my battery?
Hushly is optimized for overnight use. It handles battery restrictions on Samsung, Xiaomi, OnePlus, and other Android phones. Use the sleep timer to stop playback automatically.
Can I mix multiple sounds?
Check the app for the latest mixing features. We're continuously improving Hushly based on parent feedback.
Is there a subscription?
No subscription. Hushly is free to use, and the optional Premium unlock is a one-time purchase you buy once and keep.
General
Are your apps really free?
Yes. Every app is free to use and none of them show ads. Folio, Hushly and Crumbs have an optional paid tier for extras (Folio Plus, Hushly Premium, Crumbs Pro and Max); WaterWise and BP Log have nothing to buy at all. Nothing you need day to day sits behind a paywall.
Do you collect my personal data?
We collect minimal anonymous analytics (crash reports and basic usage patterns) to improve our apps, and we never sell your data. Folio keeps notebook content on-device by default; if you enable backup, it goes only to the personal Google Drive or iCloud account you choose, never to Folio or PurposeLab servers. WaterWise, BP Log and Hushly keep their core content on-device. Crumbs runs inside WhatsApp and stores messages and the user's number to answer them. See our privacy policies for details.
How do I contact PurposeLab Studio for support?
Email us at purposelab.studio@gmail.com. We typically respond within 24-48 hours.
Still Need Help?
Email us and we'll get back to you as soon as possible.
✉ purposelab.studio@gmail.com